Product Warranty Inside Iraq:
DLC warranty applies to the products
customer, noting that Al-Bilad General Trading and
Agencies shall repair and replace spare parts for their
which include kitchen and home appliances products, for a
only one year from the date of purchase, and this warranty
only inside Iraq.
Terms & Conditions:
This guarantee applies to the first
- Repair and replacement shall
place through the DLC
maintenance centers approved by Al-Bilad.
- In the event of repair or
of spare parts, the
warranty remains valid for the remainder of the warranty
and the period required for repair or replacement is not
excluded from the warranty period.
- Al-Bilad company or its
maintenance agents have the right to keep spare parts
by products during the warranty period.
- The product's warranty
the remainder of the warranty period after the repair
in the event that the authorized maintenance center
that the cause of the malfunction is caused by defects
manufacturing and does not include other cases.
- The customer bears the fees
inspection of the product if required.
- In the event that the product
damaged due to transportation to and from the
by our certified transporters, we are obliged to repair
damage free of charge with the continuation of the
- The warranty does not include
installation fees for the product being purchased.
- Al-Bilad Company is obligated
this guarantee to maintain and replace the defective
that are covered by the warranty only.
- The repair operations during
warranty period do not include fees for transportation,
and installation of the product, and the buyer must
product to one of the registered maintenance centers for
- The guarantee card must be
the company seal, otherwise it will not be accepted.
- In case of the damaged product
brought by the customer, the costumer must provide the
- The approved service center
advise customers about repair cases within the sites
maintenance centers, with any spare part replaced by
and it must be in a working condition that matches its
- Al-Bilad Company covers a
warranty for the compressor, for air conditioners only.
- Note: Please show the original
upon every maintenance request attached to this warranty
otherwise the guarantee will be deemed void.
The warranty does not cover any of
- Failure to fill out the
correctly and send it to the service center to record
- The warranty card does not
customer's information when requesting maintenance, in
product was not purchased from one of the authorized
- Failure to follow the attached
instruction booklet when using the product.
- Tampering or altering the
circuit of the product or its general appearance.
- Accidents, high voltage, and
disasters such as fires.
The warranty does not cover the
- Microwave oven doors
- Air conditioner filters
- Cables of all kinds, batteries
other consumable materials.